Return and Refund Policy

We strive to deliver high-quality gaming experiences globally. Please read our refund policy carefully, as it outlines the terms under which refunds may or may not be granted.

2. Refund Eligibility:

• Refunds are only considered for in-game purchases, subscriptions, or premium upgrades if there is a technical issue that prevents users from accessing the purchased item(s).
• Refund requests must be made within 7 days of purchase, accompanied by proof of purchase and details regarding the technical issue.
• Refunds are not available for completed gaming sessions, digital content downloads, or consumed services.

3. Non-Refundable Purchases:

• Refunds are not granted for user preferences, accidental purchases, or dissatisfaction with in-game performance.
• Purchases made during promotional periods, special events, or on discounted rates are not eligible for refunds.

4. How to Request a Refund:

• Email our support team at [email protected] with your order ID, a description of the issue, and any relevant documentation. Refunds will be processed upon verification and within 7-10 business days.